We've Got It.
At Win-Sam, we operate and maintain our clients’ energy conversion facilities to produce steam, chilled water, and electricity. And we tend to work with clients that are doing significant things. Educating young minds, saving lives, performing cutting-edge research - those sorts of things. The last thing they need to be worrying about is how smoothly and efficiently the equipment is performing in their plants. We take all of that off of their plates so that they can focus their energy on their world-changing endeavors.
Our methods are not proprietary. We just ensure that everything is done to the highest possible standards based on decades of experience and constantly evolving best practices. We make sure that the job is done right. Every job, every day. We are on-site 24/7/365, constantly monitoring and servicing the equipment to maintain peak efficiency and the longest possible service life. Nothing is insignificant. We routinely extend the life of our equipment to more than twice the manufacturers’ expectations.
The most important thing that we bring to every project is a change of culture. The Win-Sam culture is based on discipline, care, honesty, relationships, and having no excuses. With integrity, care, and discipline we own the challenges and the results, whether good or bad. And we always stand up and protect the client, no matter the situation. You could say that we’re in the plant operating business, but we’re really in the relationship business. Relationships with our people and with our clients. We pride ourselves on having strong relationships with our clients that allow them to trust what we’re doing so that they can focus on what makes them great.
At Win-Sam, we've got expertise, we've got passion, we've got purpose, we've got integrity, we've got a legacy, and we've got a need to serve. In short, we've got it.
Win-Sam was founded in 1972 with the idea that the company would design, entitle, construct, own, and operate its own state-of-the-art energy conversion facilities. A year later we were selected to construct, own, and operate three facilities at the University of Texas branch campuses in Dallas, San Antonio, and Odessa. Those projects became operational in 1974, and while Win-Sam no longer owns the projects, we have continually operated them for over 45 years and through numerous expansions.
Very early on we learned that more people could benefit from our expertise if we operated and maintained facilities that were owned by other institutions. From cogeneration projects for food companies in California, to malls and shopping centers across the southwest, to university campuses in Texas, to medical centers in North Carolina, we have always prided ourselves on providing reliable service to each of our clients with full transparency and accountability. Our clients are doing significant things, and we want to take the worry of energy conversion facilities off of their plates so that they can focus on what they do best.
We take great pride in achieving the maximum achievable life out of every piece of equipment that we operate and maintain. Our expertise allows us to routinely exceed the manufacturers’ expectations when it comes to the life of their equipment. In fact, in our University of Texas plants that we began operating in 1974, we still have several pieces of original equipment in operation.
But our story is not just about our past. We continue to write our story every day - each time a plant operator enthusiastically clocks in for the day or a plant manager deepens a relationship with a client. We believe that the future of Win-Sam holds great promise. In fact, we know it does. Because we know the passion, as well as the potential, within each of our people.
THE WIN-SAM WAY
We obsess about service. Service, to us, means:
Understanding our clients’ needs and providing them unfailingly
Maintaining facilities to exceed the expectations of our client
Operating facilities to meet or exceed design efficiencies
Maintaining facilities such that life of the equipment significantly exceeds the manufacturer’s expectations.
Providing timely information to our clients in clear, concise formats
Maintaining the physical appearance of the facilities such that our clients want to show off the facilities.
We measure our success by the satisfaction of our clients.
We build relationships with our clients by:
Listening to our clients
Exceeding the expectations of our clients
Assisting our clients in solving their problems, even if they aren’t ours to solve.
We communicate, both internally and externally, effectively and often.
We have great attitudes…we care, we smile, we say “thank you”, we are warm, we are humble.
We have an unquenchable thirst for learning.
We never make excuses. We own it. We always give our best effort and admit it when we come up short.
We are always improving.
We are our people. Our people are our eyes, ears, and hands on the ground, overcoming challenges and avoiding crises on a daily basis. What we do requires highly talented, extremely passionate, and supremely reliable professionals. And we have the best. From our newest team member to those who have been with us 45 years, each of our people represents Win-Sam as they serve our clients and our clients’ clients every single day. And we couldn’t be more proud. They care about doing what's right, have high integrity, and receive satisfaction from accomplishing the important tasks set before them.
Win-Sam has been a family business for nearly 50 years, and we believe in treating our team members like our family members. We learn together, overcome challenges together, celebrate together, and we also work together. We trust each other and support each other. We take great pride in providing support for our team members and enabling them to support their families.
We are always looking for hard working, passionate, and servant-minded individuals that want to be part of our team. If this describes you and you’re interested in learning more about what we do, let’s talk about what it would look like to be part of Win-Sam.
JOIN OUR TEAM
University of Texas Permian Basin
Joel joined our team in June of 1981 after having served in the Navy for four years. During his time in the Navy, he was responsible for the maintenance, repair, and day to day operation of the boilers that powered everything from the pumps to the main propulsion system on the USS Albany CG-10 stationed in Gaeta, Italy.
Shortly after moving to Odessa in 1981, Joel stumbled across an ad for a Plant Operator working for a company that would operate boilers, chillers, and pumps. This seemed familiar to Joel, so he decided to come on board. And as he would say, "The rest is history. 39 wonderful years."
Joel started out as a class B operator and later became a class A operator. In 1998 he was selected as Win-Sam UTPB's Lead Operator. Today Joel is UTPB's Master Technician, where he mentors and trains all of the staff at our Permian Basin location. He lives in Odessa with his wife of 38 years, enjoys riding motorcycles, and is an active member of his motorcycle riders club, The Brotherhood of the 74 MR.